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Frequently Asked Questions

Product Questions

  1. What are the cabinets made of?
  2. How sturdy are the cabinets?
  3. What are the drawers made of?
  4. How much weight can the drawers hold?
  5. Will the drawers hold my 12" scrapbook paper?
  6. Will the drawers pull completely out of the cabinet?
  7. Will my stamps fit into the 1" drawers?
  8. How big are the compartments in the inserts?
  9. Can I use these cabinets to store items other than craft supplies? 
  10. Will the color and/or dye lot vary on the Wood products?
  11. What is the difference between the "Organized Crafter" line of products and the "Best Craft" line of products?

 

Assembly Questions

  1. Do the cabinets come put together?
  2. What is the best way to begin installing the drawers?
  3. I cannot fit a rail in the cabinet for the bottom drawer, what am I doing wrong?
  4. I am having a hard time inserting the drawers due to the drawer stop, what do I do?

 

PortaINK Product Questions

  1. What are the size of the slots in the PortaINK?
  2. Do I need the ink pad inserts for my PortaINK?
  3. What are the size of the slots in the Marker Buddy?

 

Ordering Questions

  1. What forms of payment can I use? 
  2. How do I determine how many drawers to order?
  3. How do I choose the right combination for my storage needs?
  4. I am only ordering one item and the shipping is coming up as $15 is this correct?
  5. I see a picture of the Product in the color I want but it does not show up in the pop-up window when I want to select that particular color?
  6. It is telling me my card is declined but I know there are funds, what now?
  7. How will my order be shipped?
  8. How long will it take to receive my order?
 

BEST Cabinet

 

Q: What are the cabinets made of?

A: The "Best" cabinets are made from durable 3/4" thick thermofused melamine.

Cabinets come in either Maple, (color shown) Walnut, or White.

Cabinets are also California ARB compliant.

 

PLEASE NOTE: Dye lots of cabinet colors may vary.

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Christy on Single

 

 

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Q: How sturdy are the cabinets?

A:  The Mini-Stackables are manufactured to easily support the weight of 1 Christy or about 100 lbs.

 Our product comes with a 1-Year Warranty.

 

 

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drawer

Q: What are the drawers made of?

A: The drawers are manufactured of injected, high impact polypropylene plastic making them very durable.

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Punches

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Q: How much weight can the drawers hold?

A: All three sizes of drawers can hold up to 12lbs of weight. Making them a great storage solution for heavy metal punches, glass seed beads and other crafting tools.

 

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paper

slide

 

 

Q: Will the drawers hold my 12" Scrapbook Paper?

A: The dimensions of the inside of the drawers will allow you to hold paper up to a maximum size of 11 7/8" x 12 7/8". (30cm x 32.5cm). If your paper is larger then this the edges will curl slightly. The 1" drawer will hold up to approx. 40 sheets of paper, the 2" drawer will hold approx. 120 sheets of paper and the 3½" drawer will hold approx. 180 sheets of paper. Our paper shelves have been designed primarily to hold your scrapbook papers but be sure to insert them at an angle. Paper shelves have been created to be stationary. If you would like them to be able to slide you can purchase drawer rails to install instead of the metal dowels. 


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rail 2

rail

 

 

Q: Will the drawers pull completely out of the cabinet?

A: The drawers and rails have been created with a drawer stop which will prevent the drawer from sliding out. If you toggle the drawer left then right it will come completely out. The left and right rails have two small knobs one on top of the other that can be filed down to eliminate this resistance.

 

 

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drawer 1" stamp

stamp

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Q: Will my stamps fit into the 1" Drawers?

A: The 1" drawers will fit any standard rubber mounted stamp and the 2" drawer will allow them to be double stacked. If you have the Stampin' Uptm stamps and would like to keep them in their packages they will fit into the 1' drawers. 

To determine how many of your stamps will fit into the drawers, simply use a 12" x 12" paper and lay your stamps out on top. This will give you an idea of how many drawers to purchase.

 

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insert

Q: How big are the compartments in the inserts?

A: The 1" Insert is 12¾" x 11¾" and has 30 - 2" x 2" x 1" compartments, and is designed to fit inside the 1" Drawer.

The 2" Insert is 12¾" x 11¾" and has 15 - 2" x 3¾" x 2" compartments, and is designed to fit inside the 2" Drawer.

At this time we do not have inserts for the 3½" drawers, although you can place a 2" insert inside with a 1" insert on top.

Inserts are manufactured from clear, semi-rigid plastic.

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storage 1

storage 2

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Q: Can I use these cabinets to store items other than craft supplies?

A: Yes of course. These cabinets are great to organize and store all types of household items like;

  • Lego
  • Barbie dolls and clothes
  • Children's toys
  • Doll Clothes
  • Baby Clothes
  • Bathroom items
  • Paperwork
  • Fishing tackle
  • Nuts, bolts and screws
  • Jewelry
  • Etc.

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 Q. Will the color and/or dye lot vary on the Wood products?

             A. Yes, color and/or dye lot may vary. Every effort is made to ensure the occurance in color and/or dyelot variations are as minimal as possible, however this is a common occurance as we receive product at different times and from different factories, in our effort to ensure a regular supply of product.

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Drawer Stop

 

Q, I am having a hard time inserting the Drawers due to the Drawer stop; What do I do?

A. You are not doing anything wrong. What you need to do is begin to insert your drawer onto the rail and then give it a "bump" with the palm of your hand, first on one side, then the other. This will push the Drawer past the stop.  The bump on the drawer rails can be shaved down slightly to create less resistance.

 

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Assembly

 

 

 

Q: Do the cabinets come put together?

A: No, once you receive your cabinet you will need to assemble it.  The cabinets are assembled by using a cam bolt and locking system. All you will need is a #3 (large) Phillips head ("X") or slotted screwdriver to put your unit together.

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Install Drawers


Q: What is the best way to begin installing the drawers?

A: First you will want to decide on the order of the drawers for your unit. Then, start at the bottom of the cabinet. Place the very bottom drawer directly onto the base of your cabinet. This bottom drawer does not require a rail. Once your bottom drawer is in place you can insert the drawer rails for your next drawer in the holes above the bottom drawer. Insert your next drawer onto these rails. Continue in this fashion until your cabinet is complete.

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bottom


Q: I cannot fit a rail in the cabinet for the bottom drawer, what am I doing wrong?

A: Remember the bottom drawer does not require a rail. You will place the bottom drawer directly onto the bottom of the cabinet. If you would like a drawer stop for this bottom drawer you will need to cut the rails provided so you are left with just the side piece that has the drawer stop/nobs attached to it. Then glue these pieces to the sides of your cabinet at the bottom.

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Porta Slots

 

Q: What are the size of the slots in the PortaINK?

A: The Dimensions with out the Ink Pad Inserts are: 1" high x 3 7/8" wide x 4 1/2" deep.

The Dimensions with the Ink Pad inserts are: 1" high x 3 7/8" wide x 2 7/8" deep.

The Ink Pad inserts will create a false back to your slot allowing the smaller ink pads to stay to the front of your unit.

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side view

porta

accessories not included

 

 

 

Q: Do I need the ink pad inserts for my PortaINK?

A: You only need the Ink Pad inserts if your ink pads are smaller in size. Below is a list of ink pads that will fit better with the Inserts.

  • Stamp It TM
  • Archival TM
  • Brilliance
  • VersaMark TM
  • VersaColor TM
  • Sea Brights
  • Picture Perfect TM
  • Adirondack
  • Crystal
  • Stazon
  • Distress Ink by Ranger TM
  • Ancient Page
  • Ancient Page mini (2 per slot)
  • Impress
  • Darcies Ink It Up
  • Ranger TM
  • Palette
  • Fabrico
  • Dee Gruening Blending Box
  • Sea Brights
  • Smaller/older style inkpads from Stampin' Up TM
  • smaller/older style Exclusive Inks TM from Close to my Heart

Please Note: The ColorBox (thick style) will not fit in the PortaInks.

You can always measure the ink pads you would like to store and then check the dimensions above to see if your ink pads need an insert or not.

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Slot Size

accessories not included

 

Q: What are the size of the slots in the Marker Buddy?

A: The Marker Buddy slots are each 5/8" wide by 5/8" tall and 4 5/8" deep.

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Q: What forms of Payment can I use?

A:We accept Visa, MasterCard or a BANK US Money Order.

We do NOT accept Personal Cheques or a Postal Money Order.

Prices are quoted and payable in US funds and subject to applicable taxes.

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How Many Drawers

 

 

Accessories not included

 


demo

Q: How do I determine how many drawers to order?

A: Each cabinet has a specific amount of spaces to fill. Each drawer or shelf will take up a certain amount of spaces in your cabinet. Use the guide below to determine how many of each size drawer will fit into your unit.


Single Mini - 18 spaces to fill.

Double Mini - 36 spaces to fill.

Triple Large Unit - 90 spaces to fill. (30 spaces per section)

Cube - 10 spaces to fill.


1" Drawer - Uses 1 space

2" Drawer - Uses 2 spaces

3.5" Drawer - Uses 3 spaces

Paper Shelf - Uses 1 space in unit

* You will want to leave 1 space empty in your unit when ordering paper shelves. This will allow them to sit on a slight angle.

eg. Single Mini with all paper shelves will hold 17 not 18.

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black

fabric drawer

singleAccessories not included

 

Q: How do I choose the right combination for my storage needs?

A: The "BEST" craft organizer system has been designed to be modular so that you can select the combination that best suits your storage needs.

The 1" Drawers are great for rubber mounted stamps, projects on the go, small tools, pens, punches and beads or embellishments in the 1" insert, etc.

The 2" Drawers work well for larger tools and punches, storage boxes, larger bead and embellishments in the 2" insert etc.

The 3½" Drawers can hold fat quilting quarters, tools that won't fit in the 2" drawer, yarn, books, etc.

The Paper Shelves are designed to hold approx. 50 sheets of cardstock. These are a stationary shelf, they do not slide like the drawers.

Our 1" and 2" Inserts are a great addition to separate and organize smaller items like; beads, findings, eyelets, brads, ribbon, charms, etc.

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Q: I am only ordering one item and the shipping is coming up as $15 is this correct?

A: Yes, we have a minimum shipping charge of $15 on all items.

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Q: I see a picture of the Product in the color I want but it does not show up in the pop-up window when I want to select that particular color?

A: If you are unable to select a particular color in the product you are looking for this typically means that the product may be "Out of Stock". You may want to select another color or you can call our office at 1-604-823-7339 to determine when it will be back In stock.

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Q: It is telling me my card is declined but I know there are funds, what now?

A: At times this issue may come up due to the fact that we our Head Office is located in Canada, as a result your credit card company may flag this payment and you will need to contact them directly to authorize the payment to be paid to "BEST CRAFT ORGANIZER" If you still have problems ordering do not hesitate to contact us toll free at 1-866-498-2378.

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Q: How will my order be shipped?

A: US orders are shipped UPS or USPS. Canadian orders are shipped by UPS or Canada Post ground. If we have your email address, tracking numbers will be provided as a confirmation once the product has been processed for shipment.

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Q: How long will it take to receive my order?

A: Once you have placed your order it will usually take 1-5 business days in house to process and then an additional 6 - 10 business days for shipping. When you place your order you should expect to receive it within approx. 2 - 2½ weeks. You will be notified by email of any back orders.

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