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FIRST CHOICE PRODUCTS INC. is committed to your total satisfaction. If your purchase is damaged or defective please contact us toll free at 1-866-498-2378 within 14 days of delivery. We require photos of the damaged box as well as the damage piece or pieces. You must keep the original packaging for Fed-Ex to pick up the damage piece or pieces in. We will then be able to issue a claim and send out replacement parts.

If you wish to return the product you MUST contact BEST CRAFT ORGANIZER by email or phone for a RETURN AUTHORIZATION number. Any items being returned with out a Return Authorization number will be returned to the sender.

Items being returned must be in original boxes and be un-damaged. Once the items have been received in our warehouse a credit will be issued. 

• We accept VISA and MASTERCARD.
• You can print out your order and mail it along with a check or bank money order (US postal money orders cannot be accepted) to:

FIRST CHOICE PRODUCTS INC.
#6-2076 Townline Rd.
Abbotsford, British Columbia,
Canada, V2T 6E5

• You can provide your order and VISA or MASTERCARD number by fax to 604-853-3119
• You can phone 866-498-2378 and a customer service representative will assist you.
• All Canadian orders will be charged GST and will be charged in US dollars.
• We have negotiated with multiple shippers to give you the best shipping rates possible.
• We are unable to take International orders at this time.
  

We process and ship all (in stock) orders within four business days of receiving them. Any items which may be "out of stock" will be shipped as soon as possible after they are received from our manufacturers.

In order to be eligible for Wholesale status you must operate a Storefront business (Brick and Mortar Store) and purchase our products to display and retail to your customers. You must purchase a minimum of $250 on your opening order. All components, (drawers, shelves, inserts and PortaINK Products) must be purchased in full cases and be shipped directly to your store in order to receive wholesale pricing. First Choice Products Inc. reserves the right to determine Wholesale status.

FIRST CHOICE PRODUCTS INC.
#6-2076 Townline Rd.
Abbotsford, British Columbia
Canada, V2T 6E5